Help Center

New to Lens Magic? Download the app from the App Store or Google Play and create a free account to get started. Once installed, open the app and follow the on-screen setup guide. You can begin editing photos and videos immediately without any prior experience required.

Manage your Lens Magic account directly from the app. You can update your display name, email address, and password from the Profile section in Settings. Notification preferences, privacy controls, and connected accounts can also be adjusted from the Settings menu at any time.

If you experience issues with the app, try the following steps: close and reopen the app, ensure your device has sufficient storage space, check that you are running the latest version of Lens Magic, and restart your device. If problems persist, reinstalling the app often resolves most issues.

Lens Magic offers both free and premium features. Premium subscriptions are billed through the App Store or Google Play and can be managed directly from your device account settings. To cancel a subscription or request a refund, please follow the refund policy of the respective platform where you made your purchase.

Lens Magic takes your privacy seriously. The app only requests permissions necessary for its core features such as camera and photo library access. Your photos and videos are processed on-device and are never uploaded to our servers without your explicit consent. You can review our full Privacy Policy for complete details.

Quick answers to the most common questions from our users.

• How to apply artistic filters to your photos

  Step-by-step guide to applying and customizing filters for stunning photo transformations.

• Getting started with video recording

  Learn how to record high-quality videos with real-time effects and advanced camera controls.

• Creating your first custom avatar

  A complete walkthrough for generating and personalizing your AI-powered avatar.

• Troubleshooting common app issues

  Solutions to frequently reported problems including crashes, loading errors, and more.

• Managing your account and settings

  How to update your profile, change your password, and manage privacy preferences.

• Understanding photo enhancement features

  Deep dive into AI-powered enhancement tools including object removal and photo restoration.

Can't find what you're looking for? Our support team is ready to help. Send us an email and we'll get back to you as soon as possible.